Legal

Cookie Policy

Last updated: May 2026

1. What Are Cookies

Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website or use a web application. They are widely used to make applications work efficiently, to remember your preferences, and to provide information about how a platform is being used.

Cookies set by us (the platform operator) are called "first-party cookies". Cookies set by our service partners, such as analytics providers, are called "third-party cookies". Both types are covered by this policy.

In addition to cookies, we may use similar technologies such as local storage and session storage to persist small pieces of data in your browser. These are used in the same ways as cookies and are covered by this policy.

2. Cookies We Use

We use cookies in three categories. The details for each are set out below.

Essential

Authentication and Session Cookies

These cookies are strictly necessary for the Platform to function. They maintain your login session so you do not have to sign in on every page. They also store your active role (school administrator, teacher, or student) and your institution's subdomain context, which is required to route you to the correct data.

am_sessionMaintains your authenticated session. Expires when you log out or after 24 hours of inactivity.
am_roleStores your current role within the platform (school_admin, teacher, student). Session-lived.
am_tenantIdentifies your institution's subdomain to scope all data requests correctly. Session-lived.

These cookies cannot be disabled without breaking core Platform functionality. They do not track you across third-party websites.

Analytics

Usage Analytics Cookies

We use analytics tools to understand how administrators and teachers interact with the Platform — for example, which features are used most, where users encounter difficulties, and how navigation flows perform. This helps us prioritise improvements and fix usability issues.

Analytics data is collected in aggregate form and is not linked to individual student records. We do not share analytics data with advertisers. Where possible, we configure analytics tools with IP anonymisation enabled.

_am_analyticsTracks page views, feature usage, and session duration across the dashboard. Data is anonymised and retained for 90 days.
Preferences

Preference Cookies

These cookies remember choices you make to improve your experience on the Platform. For example, they may store whether you have dismissed a help banner, your selected academic term view, or your preferred table sort order. They make the Platform feel more responsive to your working habits.

am_prefsStores UI preferences such as sidebar state, dismissed notices, and last-selected filters. Expires after 90 days.

3. How to Control Cookies

You can control cookies through your browser settings. Most browsers allow you to block, delete, or restrict cookies. Below are links to cookie management instructions for common browsers:

Please note that blocking or deleting essential authentication cookies will prevent you from logging in to the Platform. Disabling preference cookies will not prevent access but may affect the convenience of your experience.

For analytics cookies specifically, you can opt out by adjusting your browser settings to block third-party cookies. We do not currently display a cookie consent banner within the authenticated dashboard because the cookies we use there are either essential or low-risk analytics with IP anonymisation. Our public marketing website (this page) uses no tracking cookies.

4. Updates to This Policy

We may update this Cookie Policy to reflect changes in the cookies we use, new Platform features, or changes in applicable law. We will post the updated policy on this page with a revised "Last updated" date. For material changes, we will notify school administrators via email.

5. Contact Us

If you have questions about how we use cookies or wish to exercise rights related to data collected via cookies, please contact us at:

MySchoolOps — Privacy

Email: privacy@myschoolops.com.ng