How can we help?

Go to Students in your school admin dashboard, then click "Add Student". You can add students one at a time or bulk-import them using a CSV file. Download our CSV template from the import screen to make sure the format is correct.

You are billed per enrolled student, per term. Your fee is calculated at the start of each term based on the number of active students in your school. You can view and manage billing from your School Settings page.

Yes. All your data — student records, results, attendance history, and fee records — can be exported at any time from School Settings → Data Export. Exports are delivered as CSV or PDF files within minutes.

Once scores have been entered for all subjects in a term, go to Report Cards in your dashboard and click "Generate". The system calculates totals and formats the report cards automatically. You can preview, print, or share them digitally.

Go to Staff in your dashboard and click "Invite Staff". Enter the teacher's email address and select their role. They'll receive an invitation link to set up their account. Invitations expire after 7 days.

You can cancel at any time from School Settings → Billing. Your access continues until the end of the current term. After that, you have 30 days to export your data before it is permanently deleted.

Yes. You can add additional admin accounts from Staff → Roles. Each admin can be given full or restricted access depending on their responsibilities.

All data is encrypted in transit (TLS 1.3) and at rest (AES-256). Access is controlled by role-based permissions, and we never share or sell your institution's data. See our Privacy Policy for full details.